Udaipur Diary Factory collects only the contact and shipping details needed to process your order, respond to your enquiry, and deliver your handmade leather diaries, journals, and crafts. We use this information to confirm orders, arrange dispatch, and reply to questions about products, personalisation, or bulk and wholesale requests.

Payments are processed through certified third-party payment gateways, so card and transaction details are transmitted securely and are not stored on our own servers. We do not sell, rent, or distribute visitor records to unauthorised third parties. You may ask us at any time to view, correct, or delete the personal information we hold about you, and we will respond to such requests promptly.